Who We Are
Welcome to Lakeside Living at Edenhope
Edenhope & District Memorial Hospital has been a part of the community since 1910. We have created a proud history of providing outstanding support for the people we look after and no matter how demanding the task, we always aspire to do more.
By working together and building strong relationships with our rural community and partners, we can achieve more. Everyday our people drive our desire to create a caring, inclusive environment and provide the energy to turn best practice outcomes into reality.
Welcome to Lakeside Living at Edenhope, an aged care facility where we create change and do things differently. We believe in an organisation that delivers a quality health service that puts people at the centre of their care. A place where we believe it’s not what we say, it’s what we do that really matters.
What We Do
A new and better customer experience
We are delivering a new and better customer experience. The team at Lakeside Living at Edenhope live by our vision to be an integral part of a healthy, thriving and connected community. This vision is designed to help us build the foundation that will improve our capability to deliver outstanding healthcare for every person. By working together with our rural community, EDMH has developed Lakeside Living to help meet the needs of the people that we care for and build strong relationships with the local community that we serve.
We seek to achieve our vision of a healthy thriving and connected community by delivering outstanding healthcare for every person, every time. Working together with our rural community to shape the services it wants and needs to ensure we continue aiming for best practice aged care services.
Why It Matters
A healthy, thriving and connected community
At Lakeside Living we live by our values so that we play our role to ensure a healthy, thriving and connected community. These values are the foundation that help us to deliver the best practice rural healthcare for every person.
Everyone can contribute and by working together, Lakeside Living has developed aged care services to meet the needs of the community that we serve. Our people are committed to working with our clients, carers and their families to deliver quality support and create the extra care that brings rewarding moments for everyone involved.
We do what we say and we say what we mean. Honest and inclusive communication based on facts encourages valuable feedback to continually improve our service delivery. Being responsible for our action and following through on our commitments ensures we are accountable for our actions.
Lakeside Living at Edenhope Mantra
You’ll find it all at Edenhope with leading medical professionals available at your doorstep in a friendly rural setting. Lakeside Living is not your typical aged care facility. Our unique blend of medical specialists and the warmth of a vibrant country community makes choosing Lakeside Living at Edenhope easy.
Lakeside Living lives by its values of Excellence, Respect, Transparency & Integrity and Accountability.
We seek
excellence and are always looking for new ways to do things better, we take pride in going beyond people’s expectations.
We
respect and value everyone as an individual, we are kind, considerate and actively listen. We embrace diversity and people from different backgrounds.
We value
transparency & integrity, we do what we say and we say what we mean. We seek to make things clear by making sure you have all the necessary facts and encourage you to ask questions of us.
We take
accountability for our actions and follow through on our commitments. We welcome feedback that will help us improve.
Our Team
Every member of our board of directors is a thoughtful leader who has made significant contributions to our society.
Each one brings a unique set of skills and expertise to our organisation.
Philip Sabien
Chair
Philip is currently a member of the leadership team at Wimmera Health Care Group with the current role of Business Performance & Innovation since 2013.
Avril Hogan
Vice Chair
Joining the board in 2018, Avril brings a wealth of experience and expertise especially in the field of marketing research and governance to the board.
Chris McCann
Chair of Audit & Compliance Committee
Chris joined the Edenhope & District Memorial Hospital Board in June 2014. She sits on the Audit and Compliance Committee and is the Assistant Treasurer of the Board.
Dr Abhishek Verma
Chair of Clinical Governance Committee
Dr Abhishek Verma currently works full-time in a general medical practice in the outer suburbs of South East Melbourne.
Annie Osborn
Currently running a sheep farm with her husband, Annie has for the past 15 years worked at the Lakes Hostel, where she was Team Leader for 10 of those years.
Laura Willows
Laura has been with the Crown Solicitor’s Office since 2005 and in that time she has undertaken files in the areas of child protection, administrative and consumer law, summary prosecution, environmental and commercial law.
Dr Ajai Verma
Previously Ajai has worked in a variety of metropolitan and regional hospitals, as well as community practices, in a variety of medical and surgical roles.
Julie West
Julie West joind the EDMH board in July 2020. Julie is a Certified Practicing Accountant and is currently a senior partner at West Currie Consultants in Edenhope.
Harry Ostendorf
Harry is a Business owner in the local community and had held many senior positions of leadership over a number of years in a variety of community service organisations.
General Questions
Hi there! Do you have some questions about Lakeside Living? Find the answers below.
128-134 Elizabeth St, Edenhope VIC 3318 (03) 5585 9800 EdenhopeHospital@gh.org.au
© Lakeside Living at Edenhope, 2020. All rights reserved.